The decisions hidden behind every AI request

Model selection is merely the starting point for an AI request. Consider an AI agent processing an insurance claim: it analyzes photos of a damaged bumper, retrieves the relevant insurance policy, compares repair estimates against local market rates, generates a summary, and then hands the file off to a human claims adjuster. In this scenario, … Read more

Beyond the Call Center: How Voice AI Is Automated at Enterprise Scale

For years, enterprises relied on army-sized call centers to handle everything from loan sales and support queries to cart recovery. Yet, even with thousands of human representatives on the floor, high-value leads routinely slipped through the cracks due to rigid queues, agent burnout, and inconsistent training. While conventional wisdom suggested hiring more supervisors or running … Read more

JioHotstar goes global, expanding into three new markets; announces the launch of all-new original content and game show formats.

On Wednesday, JioHotstar officially launched in select global markets outside India. The streaming platform announced that its service now covers three additional countries, bringing the total to four, including India. The company revealed that JioHotstar will offer original series, new game show formats, and other film and TV content—all featuring dubbing and subtitles in multiple … Read more

After a student at IIT Bombay died by suicide, his parents launched a hunger strike, calling for action against “those who tormented him.”

The parents of an IIT Bombay student have begun an indefinite hunger strike at Azad Maidan in Mumbai, demanding action against the “abuser.” Just hours before they were scheduled to begin a hunger strike outside the institute’s Powai campus, they claimed that early Wednesday morning, they were forcibly taken from Mumbai in a private vehicle … Read more

Jio and T-Mobile Pioneer Global Milestone with First-Ever 5G Standalone Roaming Partnership via Syniverse

Reliance Jio and T-Mobile have successfully established what is being hailed as the world’s first cross-border 5G Standalone (SA) roaming connection, utilizing Syniverse’s advanced global connectivity platform. This breakthrough enables T-Mobile subscribers traveling internationally to tap directly into Jio’s dedicated nationwide 5G SA network across India, delivering vastly superior speeds, lower latency, and enhanced connection … Read more

OpenAI on Mobile: Global Adoption Soars as Voice Mode and Image Gen Drive User Engagement

OpenAI’s official Android client continues to demonstrate remarkable traction across worldwide markets. According to store intelligence data for August 2026, the mobile application recorded approximately 40 million global downloads on Google Play alone, generating an estimated $63 million in net revenue (post-platform fees). With an overall rating of 4.66 across more than 61 million lifetime … Read more